At CRGH we understand the challenges our patients have endured while undertaking treatment during COVID-19. We know that fertility treatment can be a difficult and emotional journey at any time, and that changes implemented due to the COVID-19 pandemic may cause additional challenges. We empathise with patients who have reduced contact and support from friends or family during this time, and with those who have concerns around staying COVID free during treatment.

As part of our commitment to ensuring our patients are as safe and cared for as possible, we have a dedicated team of experienced counsellors available. Our counsellors are working remotely via Phone, FaceTime, WhatsApp, Skype, Zoom and other platforms to offer you support.

If you would benefit from our counsellors’ ongoing support we will endeavour to extend your counselling sessions to help you through this period. Kindly look at our counsellors’ profiles with their contact details and feel free to contact them directly or by the calling CRGH booking line.

Needing medical help to conceive can feel like a crisis, often suffered in secrecy. Many usual channels of support may seem unavailable; friends seem to be having babies with ease, parents are wishing to become grandparents; the workplace may not be sympathetic to the frequent absences you will encounter; you and your partner may be finding the stress and anxiety interfere with your usual ways of relating to and supporting each other; sex may have become a timed chore. You may both have already gone through tests and investigations that intrude into the most private and intimate areas of your bodies and your lives. You may have spent hours, weeks or years waiting.

Taking some private time and space with a trained counsellor is not about ‘not coping’. It is an opportunity to look in the broadest sense at the issues in your lives that have been raised because of the situation you are now facing. You may want to air the anger, grief, desperation, isolation and envy, so these feelings do not get bottled up and then come out in other areas of your life that would not be appropriate or helpful. It is sometimes much easier and feels safer if there is an understanding third party there with you. You might also want to share the excitement, joy and ambivalence, fears and relief of successful treatment.

Counselling is friendly, personal and confidential. It is not being told what to do, feel or think. You are not being judged or assessed. You are taking an active role in a process that so often can leave you feeling frustratingly inactive.

Counselling is mandatory for those having treatment with donated gametes/embryos. We have four dedicated counsellors on our panel, who are flexible to see you in person or via video consultations. One of our counsellors can also see you on site at CRGH.


Claude Rennert

Claude-Rennert Claude has worked as a fertility counsellor since 1997 and is an accredited member of the British Infertility Counselling Association (AMBICA) and an accredited member of the British Association for Counselling and Psychotherapy MBACP (accred). Claude also offers counselling in French and in Spanish. To support her work, Claude has also studied pre and post adoption issues and qualified with the Post Adoption Centre. She works from home in Camden, located a short walk from Kings Cross, St Pancras and Euston Stations. After your free sessions, if you decide you would like more sessions with her check with the BICA website for costs.

Claude    m: +44 (0) 7949 763953  text only        e-mail:


Carmel Dennehy

Carmel-DennehyCarmel has a clinical background (over 25 years in the NHS) and, for almost 20 years she has practised as a Specialist
 Counsellor/Psychotherapist, working with individuals and couples
 impacted by fertility issues, or pregnancy problems, or in need of 
post natal support.
 She holds a Master’s degree in Counselling and Psychotherapy and she 
is a registered and accredited member of the UK Council of
 Psychotherapists. (UKCP). She is also a qualified clinical supervisor.

Her current practice is based at UCLH’s Fertility Unit and,
 additionally, since 2013 she joined our clinic at CRGH.
 She is passionate about supporting people to navigate the challenges
 faced by fertility problems and/or their pregnancies.
 Client feedback reveals that one session can make a difference. Given 
the time pressures faced nowadays, she has made the service more 
accessible by offering telephone, Skype, WhatsApp and FaceTime

If you would welcome some support, please do not hesitate to contact her directly for a complementary session on:

Carmel    m: +44 (0) 7751 737788         e-mail:


Norah Harding

Norah-HardingNorah is a high qualified (BACP, COSRT, BICA) counsellor and psychosexual therapist with a sub- specialism in fertility. She has over 20 years clinical experience working with individuals, couples and groups in her private practice and in leading  clinics. She has for some years also lectured trainee counsellors in fertility issues on PgDip and MSc programmes.

To further her work helping people manage the challenges of fertility problems -including navigating their way through Assisted Reproduction decision-making and treatment -Norah has accredited training in stress reduction (2005. Boston IVF/Harvard Medical School) so can offer a mind/body (behavioural medicine) approach to individuals and couples, if desired.

Norah’s practice is based in SW1/W1, at Canary Wharf and at London Bridge.

Norah    e-mail: 


Nomy Cohen

Nomy-CohenNomy has practised as a fertility counsellor for 18 years, working with individuals, couples and groups impacted by all fertility issues. Those include primary and secondary infertility, miscarriage, premature menopause, post natal support, egg and sperm donation and surrogacy.

She is a registered and accredited member of UKCP and a member of AFT and BICA. She is passionate about supporting people in the fertility challenges they face and in helping them navigate them.

Please contact our main number should you wish to book an appointment or contact Nomy directly on 07973 416 314 or

Please click on the image below to download our Counselling Guide

CRGH Counselling leaflet front cover