Contact CRGH
You can contact our team using the details or the form on this page and we will get back to you as soon as possible. If you are an existing patient, we recommend getting in touch either using our Patient Portal or via telephone. At the Centre for Reproductive and Genetic Health, our dedicated team are on hand to answer your questions, help arrange appointments and lead you step by step through your treatment journey.
Get in Touch
The Centre for Reproductive & Genetic Health
230-232 Great Portland St, London W1W 5QS
Clinic Opening Hours:
Mon – Fri: 8:30am – 5:00pm
Sat – Sun: 8:30am – 4:00pm
New Patient Enquiries
General Enquiries: +44 (0)20 7837 2905
New Patients: +44 (0)20 7837 2905 – select option 2
Donation Team: +44 (0)20 7812 0461
Email: [email protected]
Existing Patients
Fertility Care Coordination Team
Tel: +44 (0)20 7837 2905 – select option 1
Email: [email protected]
Nursing Team
Tel: +44 (0)20 7837 2905 – select option 3
Email: [email protected]
Patient Finance Enquiries
Email: [email protected]
Phone Line Opening Hours:
Mon – Fri: 8:30am – 5:00pm
Saturday: 8:30am – 4:00pm
If you require emergency assistance outside of these hours you can contact our team on 0207 812 0466 alternatively please call 999
Media Enquiries
For all media enquiries in relation to CRGH, please contact:
Michelle Ivins – CJM PR
Email: [email protected]
Mobile: 07930 743990
Important Notice
We’re currently receiving a high volume of enquiries, so response times may be a little longer than usual.
If you are:
– A new patient we recommend completing our Book a Consultation Form to help us respond more efficiently. To avoid duplication or further delays, please submit the form only once – we have everything we need and will be in touch as soon as we can.
– An existing patient thank you sincerely for your patience and understanding. If your enquiry is urgent or relates to a baseline scan, please select the Nurse Admin option when calling so we can prioritise your care.
We appreciate your understanding and will get back to you as soon as we can.
Patient Portal
Patient Portal Update
From Monday 14 September, our Patient Portal will become a one-way communication platform. You will continue to receive important updates about your care, but you will no longer be able to message our teams through the portal.
To contact us, please email or call the relevant team directly using the contact details on this page.
We are making this change while we review and update the portal, with the aim of providing a better, more joined-up communication experience in the future.
Thank you for your understanding.
Login to CRGH Great Portland St Patient Portal
CRGH Great Portland St.
Our flagship clinic in Central London is perfectly located in the heart of London’s medical district, providing outstanding care within minutes of both underground and overground rail services.
CRGH PortlandBook an appointment
We would love to meet you to answer any questions you may have. Please fill in the form to request more information on a specific service or to organise a call back from our support team.